Privacy, and Data Policy
Lucky Tiger cares about the confidentiality and security of your personal information. This Privacy Policy explains what data we collect, how we use it, and the measures in place to protect it. It also describes your rights and choices when using our site and services. The policy covers personal, technical and transactional information collected during registration, deposits, gameplay and support interactions. Read the sections below to understand data use, cookies and tracking, data sharing, retention and how to exercise your privacy rights while using Lucky Tiger from Australia.
Types of data we collect
Personal information
Name, date of birth, contact details, ID documents for verification, and other identity data provided at registration or requested to comply with legal obligations.
Technical information
Device type, browser, IP address, device identifiers, operating system and session data collected when you access our site or app to ensure functionality and security.
Transactional information
Deposit and withdrawal records, payment method details, bet history, wins/losses and account balance information needed to process payments and maintain your account.
How information is used
Account and service management
To create and maintain accounts, verify identity, process deposits and withdrawals, and provide access to games and support.
Compliance and risk management
To comply with legal obligations, prevent fraud, detect suspicious activity and carry out responsible gambling checks where required.
Operational purposes
To administer transactions, resolve disputes, improve site stability, monitor performance and handle customer enquiries.
Communications and offers
To send transactional messages, account notifications and optional promotional communications where you have consented. Marketing messages may be paused through account settings or by contacting support.
Data protection and security
We use encryption, access controls and secure storage practices to protect personal data in transit and at rest. Regular security reviews and authentication measures are in place to limit access to authorised personnel. No security measure is infallible; we update controls as needed to respond to emerging threats.
Cookies and tracking technologies
Cookies, local storage and similar technologies are used for session management, functional preferences, analytics and advertising. You can manage cookie preferences via your browser or the cookie banner. Disabling certain cookies may affect site functionality.
Your rights
Access and correction
You can request access to personal data we hold about you and ask for corrections to inaccurate information through your account or by contacting support.
Deletion and restriction
Requests to delete or restrict processing will be handled in line with legal obligations and operational requirements. Some data may be retained where necessary for record-keeping, dispute resolution or legal compliance.
Objection and portability
You may object to certain processing activities and request a copy of your data in a common, machine-readable format where applicable.
Data sharing and third parties
We share data with service providers such as payment processors, game providers, analytics vendors and identity-verification partners under contracts that require protection of your information. Data may also be disclosed when required by law or to prevent fraud and other illegal activities.
Retention and deletion
Personal data is retained for as long as necessary to provide services, meet legal obligations and resolve disputes. Retention periods depend on the purpose for which data was collected and applicable legal requirements.
Updates to this policy
Privacy practices may be updated from time to time. Significant changes will be posted on the site and, where appropriate, notified to account holders. Check this page periodically for the latest version.